Effective Date: March 16, 2026

At Booty Center, we strive to provide the highest quality coaching and apparel. Because our services range from digital transformations to physical workout gear, please review our specific policies below.

1. DIGITAL COACHING & AI SERVICES

All sales of Digital Coaching Programs (6-Week Kickstarter, 12-Week Success Path, etc.) and AI Tool subscriptions are final.

• No Refunds: Once you purchase a coaching plan, our team immediately begins the custom programming process, and you gain instant access to our proprietary intellectual property and AI tools. Therefore, we do not offer refunds, transfers, or credits.

• Commitment: By purchasing, you agree to the full term of the program. Transformation results depend on individual consistency and adherence to the plan; therefore, we cannot guarantee specific physical outcomes.

• Program Pauses: Under extreme circumstances (e.g., documented medical emergency), we may allow a one-time “pause” of your coaching period at our sole discretion. Please email [email protected] to discuss your situation.

2. APPAREL & PHYSICAL GOODS

We want you to feel confident in your Booty Center gear. If your item isn’t quite right, we offer returns under the following conditions:

Returns & Exchanges

• Window: You have 14 days from the date of delivery to request a return or exchange.

• Condition: Items must be unworn, unwashed, and in their original packaging with all tags attached. Items with makeup stains, deodorant marks, or odors will not be accepted.

• Return Shipping: Customers are responsible for the cost of return shipping unless the item arrived damaged or the wrong item was sent.

Non-Returnable Items

• Sale/Clearance items marked “Final Sale.”

• Intimate apparel or items without hygiene liners (if applicable).

How to Start a Return

To initiate a return, please email [email protected] with your order number and the reason for the return. Once approved, we will provide the return shipping address in Santa Ana, CA.

3. SHIPPING POLICY

We ship our apparel and physical products globally from our distribution partners.

• Processing Time: Most orders are processed within 2–4 business days.

• Shipping Rates: Rates are calculated at checkout based on weight and destination.

• Domestic (USA): Typically takes 3–7 business days after processing.

• International: Typically takes 7–21 business days. Please note that customers are responsible for any international customs fees, duties, or taxes.

• Tracking: Once your order ships, you will receive an email with a tracking number.

4. DAMAGED OR INCORRECT ITEMS

If you receive a defective item or the wrong product, please contact us within 48 hours of delivery at [email protected] with a photo of the item and your order number. We will send a replacement or issue a full refund at no cost to you.

5. CONTACT US

For any questions regarding your order or our policies, please reach out to our team:

BOOTY CENTER 9 MACARTHUR PL APT NORTH 1007 SANTA ANA, CA 92707

Email: [email protected]